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Johnson, Ken, Susan Jennings, and Sue Hisle. "Ending the Turf War: Circulation, Reference, and Instruction on One Team." Journal of Access Services, Vol. 8, No. 3 (July - September 2011) pp 107 - 124.
Johnson, Ken and Sue Hisle. "Student Assistants: Maximize Effectiveness through Coordinated Training." Book chapter In The Frugal Librarian: Thriving in Tough Economic Times edited by Carol Smallwood. Chicago: American Library Association, 2011.
Johnson, Ken and Susan Jennings. "Managing Overnight." Book chapter in Library Management Tips that Work edited by Carol Smallwood. Chicago: American Library Association, 2011.
Josh Boyer, Joe Fennewald, and Ken Johnson. “Staffing the Commons: the Ripple Effects of Changing Roles.” The Collective Conference: Libraries as Curators & Creators 2015, University of Tennessee, Knoxville, TN. February 20, 2015.
Ken Johnson and Kelly McCallister. “Assessing the 24/5 Library: Does Data Matter?” Access Services Conference 2014, Georgia Institute of Technology, Atlanta, GA. November 13, 2014.
Ken Johnson and Geri Purpur. “You Can Do It! Preparation Methods for Space Planning.” Academic Libraries: Present and Future conference, North Carolina Library Association – Colleges and University Section, Charlotte, NC. December 5, 2014.
Geri Purpur and Ken Johnson. “What a Trip: Customer Journey Mapping and the User Experience.” Academic Libraries: Present and Future conference, North Carolina Library Association – Colleges and University Section, Charlotte, NC. December 5, 2014.
Library Leadership & Management Association (2008-present)
Reference & User Services Association
Business Reference & Services Section (1999-2008)
Business Reference in Academic Libraries (2000-2006, chair 2002-2003)
University & State
Educational Support Units Council (2014-present)
University Academic Assessment Council (2011-2014)
SACS Quality Enhancement Plan Topic Selection Taskforce (2010-2011)
University Awards Committe (2004-2009, co-chair 2005)
North Carolina Library Association (2003-present)
Business Librarians in North Carolina (2003-2007)
Space Planning Committee, (2014-present)
Library Faculty Job Descriptions taskforce (2014-present)
Planning and Assessment Committee (2010-present)
Curriculum Committee (2008-2011)
Internal Building Group (2008-present)
Library Strategic Planning, (co-chair 2006-2007)