Education

Bachelor of Arts in French, Virginia Tech
Master of Library and Information Sciences, University of Pittsburgh

In progress:
Master of Appalachian Studies, Culture concentration, Appalachian State University

Library Responsibilities

Manage the e-resources environment for the library, including trouble-shooting and developing workflows, to ensure seamless and transparent access to scholarly information

Service Interests:
digital projects, I.T. planning, web content, peer-reviewing articles

Scholarly Interests:

• Library and Information Sciences:
  • E-resources management and workflows
  • E-resources and usability
  • Digital collections
    
    
• Appalachian Studies:
  • French influence in Appalachia
  • Southern Appalachian Dialect and Speech: changing attitudes; technology's influence
  • Eastern Cherokee Language

Publications:

Coles, Andrea A. and William C. Dougherty. "Hang Together or Hang Separately: Improved Information Services through Communication and Culture." ACRL News, Vol. 70, No. 2 (February 2009).