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Interlibrary loan (ILL) is a way for you to request items not held at ASU, UNCA, or WCU libraries. We use an online software system called ILLiad for our interlibrary loan service. There is no charge for this service. Delivery time for materials requested through interlibrary loan ranges from 2 days to 2 weeks. To avoid delays, please provide complete citation information.
Appalachian State University students, faculty, and staff may use the interlibrary loan service. Although this service is free for you to use, the library does incur costs when providing this service. Therefore, we ask that you request only those items that you will actually use.
Log in to your ILLiad account and submit your request online. If you do not have an ILLiad account, there is a link on the login page telling you how to get an account. If you have questions about our interlibrary loan service, please contact the Document Delivery Office by email (firstname.lastname@example.org) or phone (828-262-2826).
You will be notified as follows:
Tip: Do not remove the yellow strap from the material. This is for your benefit, since when the item is returned, the strap alerts staff to the item's source and avoids accruing fines if the material does not make it back to the lending library on time.
The loan periods for items request through ILL vary by the lending institution.
You may renew ILL materials one time. Contact the ILL Office by email (email@example.com) or phone (828-262-2826) at least 4 days prior to the due date on the purple strap.
Yes, there is a limit to the number of active requests.
A request is considered active on submission. A request for an article is no longer active once the item has been forwarded to you. A request for a book or other item checked out to you remains active until the item is returned.
Overdue fines are $0.50 per day (maximum of $25). Recall fines are an additional $0.50 per day. Replacement fines vary by lending institution.