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The Administrative Services team supports the Libraries’ mission through HR services for Library student workers, staff, and faculty; budgeting and managing financial operations; facilities management and improvement; development initiatives such as publicity and communication, event planning, and donor relations; managing and scheduling spaces for campus groups and events; assessment data collection and reporting; Library committees support; and other activities that connect library employees with the resources they need to serve the Appalachian community.
Access & Public Services
The Access and Public Services team carries the primary responsibility for services to assist patrons in using library resources, services, and the facility. The services include checkout and return of library materials; administering fines and fees; holds and delivery of library materials; space management; the Programming Space and video wall; and building operations including hours of service, safety, and security.
Areas of specialty: Management of LRS team staff; Public services; Building hours and calendar; Programming Ideas; User Experience; Liaison to Student Government Association; Service issues; Research Assistance; Chat service; RAP sessions; Interim liaison to WCOB
Areas of specialty: Patron Loads; Service Desk operations; Library Student Worker Supervision; Safety issues
Areas of specialty: Student worker recruitment and training, supervision, scheduling, and payroll for night and weekend operational hours; Service Desk operations; Safety issues
Areas of specialty: Manage circulation policies, Loan rules, Service standards, Training & troubleshooting, Calendars, Access privileges; Fines and fees; account access; Cash drawer accounting; Study room calendars; Community borrower liaison; Service Desk operations; Safety
Areas of specialty: Manages the Request It and Faculty delivery service; Mass check-in of all returned materials; Student worker supervision and training; Service Desk operations; Instructional room bookings; Safety issues
Areas of specialty: Student worker recruitment and training, supervision, scheduling, and payroll; Management of Service Desk operations; Safety issues
Collection Management Services
The Collection Management Team manages the research collections of the University Libraries. These important collections provide faculty and students with the tools to conduct instruction and research. Belk Library provides access to more than 570,000 printed books, which are available for check out from the main stacks, instructional materials center, and special collections. In addition, patrons have access to more than 500,000 ebooks, approximately 400 databases (or similar electronic resources), about 10,000 DVDs, and over 25,000 digital journals, as well as various other formats (streaming video, microfilm, microfiche, etc.).
Areas of specialty: Biology, Chemistry and Fermentation Sciences, Geology and Environmental Sciences, Mathematical Sciences
Digital Scholarship and Initiatives
Digital Scholarship and Initiatives (DSI) engages and partners with Appalachian faculty members, students, library colleagues, and the community to support new digital scholarship and projects. DSI provides and sustains innovative digital tools and publishing platforms for content delivery, discovery, analysis, data curation, and preservation and provides support in the areas of copyright, fair use and intellectual property.
Areas of specialty: Management of DSI team staff and activities, project management, outreach, consulting, and training
Areas of specialty: Omeka development projects, programming, site/database development and administration
Areas of specialty: 3D digitization projects and metadata
Areas of specialty: Intellectual property, copyright, scholarly publishing
Areas of specialty: Metadata standards and policies, creation, remediation, enrichment and coordination with internal and external partners such as the Digital Public Library of America and the NC Digital Heritage Center; DOI generation
Areas of specialty: Curation and preservation of digital objects
Areas of specialty: Digital project management, consulting, outreach
The Information Literacy Team provides a leadership role in teaching and integrating information literacy education across the University curriculum. We provide instruction, outreach, and research services in-person and online to academic departments and support services units. We collaborate with teaching faculty to develop library instruction sessions, assignments, and assessment tools that enhance the development of students’ research skills.
Areas of specialty: Management of IL team faculty, Information Literacy and Instruction Program, Research Advisory Program, liaison librarian to Art, Communication, Doctoral Program in Educational Leadership, and Theatre and Dance
Areas of specialty: Liaison librarian to English, Film Studies, and History
Areas of specialty: Liaison librarian to Anthropology, Sociology, Government & Justice Studies, Management, Marketing & Supply Chain Management, Economics
Laura Langberg (she/her), Information Literacy Librarian for the First Year Experience, Assistant Professor
Areas of specialty: Liaison librarian to First Year Seminar, Rhetoric and Composition 1000 & 2002
Areas of specialty: Liaison librarian to Human Development & Psychological Counseling, Psychology, and Social Work
Areas of specialty: Liaison librarian to Sustainable Development, Sustainable Tech. and the Built Environment, and International students and scholars; China Projects
Areas of specialty: Liaison librarian to non-traditional students including Transfer Students and Student Veterans
Instructional Materials Center
The Instructional Materials Center (IMC) models a school media center and serves education majors and educators in the ASU Public School Partnership. It contains a collection of 53,000+ children's and young adult print and e-titles, STEM & STEAM resources, kits, puzzles, games, textbooks, and other resources for classroom use. Librarians and staff offer instruction, research assistance, help locating resources, and assistance with lesson planning. The IMC also supports the Belk Library Makerspace in collaboration with the Technology Services team.
Areas of specialty: Management of IMC team, Collection development for the IMC and the education collection, Liaison librarian for the Departments of Family & Child Studies and Curriculum & Instruction, Library services for transfer students, Children's literature
Areas of specialty: Liaison librarian to Reading Education
Areas of specialty: Access and retrieval of material in the IMC and periodicals collections and retrieval of material in microformats (fiche and film)
Areas of specialty: Liaison librarian to Special Education and Family and Child Studies
The Erneston Music Library, located on the second floor of the Broyhill Music Center, supports the curriculum of the Mariam Cannon Hayes School of Music and the larger musical needs of the University. It is the only full-service branch of the ASU Libraries located outside of Belk Library and Information Commons. Our collection contains books, scores, audio/visual materials, and electronic resources dealing with all types of classical, folk, and popular music.
Areas of specialty: Erneston Music Library Service Desk Operations: Circulation, Fines and Fees. Student Worker: recruitment, training, scheduling, and supervision. Acquisitions for Erneston Music Library
Resource Acquisition and Management
The RAM team provides access to the Libraries' resources in all formats. This includes acquisition, resource description, and access management. Our unit specialties are: acquisitions, cataloging, electronic resources management, Interlibrary loan (ILL) borrowing, physical processing, and repair/preservation.
Areas of specialty: Cataloging Main Stacks monographs and Special Collections monographs including the Appalachian Collection, Rhinehart, Rare and Rare Childrens; Cataloging finding aids for Special Collections; Cataloging ebooks, audiobooks and streaming videos
Areas of specialty: Institutional Repository (NC Docks); Main Stacks Monographs Cataloging; I.M.C. Monographs Cataloging; E-books (Marc Edit); Materials Processing: Deletions
Areas of specialty: Troubleshooting access issues with databases, e-journals, and other e- resources, ordering e-books and streaming video, and gathering e-resources usage data
Areas of specialty: Original and Copy Cataloging for Main Stacks, Reference Collection, Stock Car Collection, Appalachian Collection, Train Collection, Rush/Notify Titles in both Serial and Monograph formats. Also catalog titles for MacNaughton Bestsellers Collection.
Areas of specialty: Receiving and invoice payment of library collection's monographic items
The Special Collections Research Center collects, preserves, and makes accessible original materials related to four primary collecting areas: W. L. Eury Appalachian Collection, Rare Books & Manuscripts, Stock Car Racing Collection, and University Archives. We also hold circulating material, such as books and audiovisual materials, related to stock car racing and the Appalachian region.
Kimberly Sims, Coordinator of Special Collections and University Archivist, Associate Professor, Interim Curator for the W. L. Eury Appalachian Collection
Areas of specialty: Management of Special Collections Research Center, including faculty and staff, rare books and manuscripts curation, university records (including student organizations and alumni and faculty papers), donor development, outreach, and records management
Areas of specialty: Reference and instruction for Special Collections materials, especially primary sources, archives, manuscripts, and rare books; curation of the Rhinehart Collection; Special Collections outreach, including exhibits and social media; Liaison to Appalachia
Areas of specialty: Oral history, primary sources, and information literacy
Areas of specialty: Public services (including tours of Special Collections and information requests), reference and research
Areas of specialty: Arrangement and description of manuscript and archival collections; creation of collection guides
Areas of specialty: Archival processing and university archives
Areas of specialty: Collection development, donor relations, outreach, reference
Areas of specialty: Print Zone, printers and scanners in the library, and technology troubleshooting
Areas of specialty: group study room technology, classroom and meeting room technology
Areas of specialty: technology support for faculty and staff and Google products
Areas of specialty: makerspace technology, classroom and meeting room technology and general technology support
Technology Services’ purpose is to support the mission of the Universities Libraries and Appalachian State University through the support, development, maintenance, instruction, and use of technology.
Areas of specialty: Management of Technology Services team staff and faculty, and library technology projects, resources, and services
Areas of specialty: the Digital Media Studio and technology instruction
Areas of specialty: poster printing and digital conversion of multimedia
Areas of specialty: library websites and accessibility
Areas of specialty: the Technology Checkout Desk
Areas of specialty: e-learning and teaching with technology
Areas of specialty: technology instruction and the audio and video recording rooms
Areas of specialty: the Inspire Maker Lab, data visualization, virtual reality, and technology instruction in these topics
Areas of specialty: library software development