Schedule a RAP session with a librarian for one-on-one, in-depth research assistance.
- What is the Research Advisory Program?
- Who can use this service?
- When is this service available?
- How do I schedule a RAP session?
- How do I attend a web conference with a librarian?
- Who do I contact for more information?
What is the Research Advisory Program?
The Research Advisory Program, also known as RAP sessions, is a service offered by librarians in Belk Library to provide one-on-one, in-depth research assistance. RAP sessions are conducted in person, by phone, or online via web conferencing or AETZone. Sessions generally last from 15 minutes to an hour.
When you meet with a librarian, you will learn how to:
- Plan your research strategy
- Find relevant sources of information
- Evaluate resources efficiently
- Actively participate in the research process
Who can use this service?
Students, faculty, and staff may make an appointment with a librarian for a RAP session.
When is this service available?
Appointments are available Monday through Friday between the hours of 9:00 am and 7:30 pm. RAP sessions are not available during university breaks, including spring break.
How do I schedule a RAP session?
Use the Request a RAP Session  form. We need at least 48 hours advance notice (excluding weekends) to allow adequate time to prepare for the RAP session. If you need immediate assistance, please use our Ask a Librarian  service, or stop by the Library Service Desk on the first floor.
How do I attend a web conference with a librarian?
Belk Library uses Go-To-Webinar  for web conferencing. You will be able to participate using a microphone, web cam (not required), and screensharing.
After you submit a RAP request, you will receive a link by email to register for the meeting. Once you register, you will receive another email with login instructions. Be sure to login 15 minutes before the scheduled session to test your microphone and speaker settings.
- PC or Mac with Internet Explorer, Safari, Firefox, or Chrome
- A minimum of a 56K modem
- Speakers or headphones
- A microphone or the ability to text Chat
If you have any technical issues, please contact your assigned RAP librarian.
Who do I contact for more information?
If you have questions about our Research Advisory Program, please contact John Boyd.
You may also call the Library Service Desk at 828-262-2818 for immediate assistance.