Citation Management Tools can help you collect, organize, and reuse sources that you find in your research. They are especially helpful for creating lists of references in the style you need and for organizing PDFs of articles or reports.
Zotero is a citation manager, a free and easy-to-use Firefox extension to help you collect, manage, and cite your references. It's easy to use and sits in the corner of the Firefox browser.
Zotero allows you to attach PDFs, notes and images to your citations, organize them into collections for different projects, and create bibliographies. Since it's a Firefox plug-in, it automatically updates itself periodically to work with new online sources and new bibliographic styles. The following guide is available at the Reference Desk in Belk Library:
Zotero Quick Start Guide
There is a great guide published by the Zotero developers themselves: Quick Start Guide 
EndNote Xr is a comprehensive version of the bibliographic software program, with advanced features to facilitate the maintenance and storage of bibliographic citations, web resources, and images.
Appalachian State University has a site license for the EndNote software. It may be downloaded and installed on campus computers from the Application Explorer. Choose APPSTATE, then Library Tools, then EndNote.
Appalachian faculty, staff and students may also install the software on their personal computers. Discs for installing EndNote for both Windows and Apple Mac are available for checkout at the Circulation desk in Belk Library. Distance Education students may request that a CD be mailed to them by contacting Jason Stamper (firstname.lastname@example.org  or 828-262-2781).
Free online Tutorials on the EndNote web site  for EndNote X4.
Or look on YouTube  under "EndNote Training's Channel"
The following guide is placed at the Reference desk in Belk Library for beginning users: EndNote Basics 
EndNote Web  is a user-friendly, web-based reference organizer with online storage for references. It is a time-saving solution for students and researchers, designed to help students format bibliographies. It is fully integrated with ISI Web of Knowledge.
- Undergraduate students can organize their references for citing in papers.
- Professional reseachers and graduate students can use EndNote Web as a complement to EndNote X, as well as storing references between ISI Web of Knowledge search sessions. Files may be transferred back and forth from EndNote X libraries.
- Compare  EndNote X and EndNote Web
Directions for using EndNote Web:
Log on from this page by clicking on the EndNote Web link to open and access your account. EndNote requires that you verify that you are a legitimate subscriber to the software by accessing the program from the Library web site.