Ken Johnson
Director for Access & Public Services, Associate Professor
Access & Public Services
(828) 262-2776
(828) 262-3001
170 Belk Library & Information Commons
Areas of Specialty
Management of LRS team staff; Public services; Building hours and calendar; Programming Ideas; User Experience; Liaison to Student Government Association; Service issues; Research Assistance; Chat service; RAP sessions; Interim liaison to WCOB
Library Responsibilities
- Coordinates the Access & Public Service team
- Assists the team in achieving objectives related to public service and instruction
- Supervises 6 library staff members responsible day and night public services
- Participates in the library’s instruction and information literacy program
- Collects and synthesizes team statistics used for decision making
- Serves as a library liaison to the Walker College of Business
Scholarly & Service Interests
- Space planning
- Service standards
- Library safety and security
- Library effectiveness
- Business librarianship
