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Administrative Services

The Administrative Services team supports the Libraries’ mission through HR services for Library student workers, staff, and faculty; budgeting and managing financial operations; facilities management and improvement; development initiatives such as publicity and communication, event planning, and donor relations; managing and scheduling spaces for campus groups and events; assessment data collection and reporting; Library committees support; and other activities that connect library employees with the resources they need to serve the Appalachian community.

Team Members

Dean Sue Polanka
416 Belk Library and Information Commons
(828) 262-2801
414 Belk Library and Information Commons
(828) 262-6725
250A Belk Library and Information Commons
(828) 262-7974

Areas of specialty: collections + scholarly publishing | facilitation + community engagement | strategy + finance + equity + org culture | development + relationships | dismantling white supremacy culture | biodynamic agriculture + beekeeping

410 Belk Library and Information Commons
(828) 262-6536
174 Belk Library and Information Commons
(828) 262-8688
418 Belk Library and Information Commons
(828) 262-6535

Access & Public Services

The Access and Public Services team carries the primary responsibility for services to assist patrons in using library resources, services, and the facility.  The services include checkout and return of library materials; administering fines and fees; holds and delivery of library materials; space management; the Programming Space and video wall; and building operations including hours of service, safety, and security.

Team Members

Ken Johnson
170 Belk Library and Information Commons
(828) 262-2776

Areas of specialty: Management of LRS team staff; Public services; Building hours and calendar; Programming Ideas; User Experience; Liaison to Student Government Association; Service issues; Research Assistance; Chat service; RAP sessions; Interim liaison to WCOB

143 Belk Library and Information Commons
(828) 262-2789

Areas of specialty: Patron Loads; Service Desk operations; Library Student Worker Supervision; Safety issues

142 Belk Library and Information Commons
(828) 262-2793

Areas of specialty: Student worker recruitment and training, supervision, scheduling, and payroll for night and weekend operational hours; Service Desk operations; Safety issues

140 Belk Library & Information Commons
(828) 262-2009
Stamper
131 Belk Library and Information Commons
(828) 262-6904

Areas of specialty: Manage circulation policies, Loan rules, Service standards, Training & troubleshooting, Calendars, Access privileges; Fines and fees; account access; Cash drawer accounting; Study room calendars; Community borrower liaison; Service Desk operations; Safety

168 Belk Library and Information Commons
(828) 262-2189

Areas of specialty: Manages the Request It and Faculty delivery service; Mass check-in of all returned materials; Student worker supervision and training; Service Desk operations; Instructional room bookings; Safety issues

139 Belk Library and Information Commons
(828) 262-2785

Areas of specialty: Student worker recruitment and training, supervision, scheduling, and payroll; Management of Service Desk operations; Safety issues

Collection Management Services

The Collection Management Team manages the research collections of the University Libraries. These important collections provide faculty and students with the tools to conduct instruction and research. University Libraries provide access to more than 570,000 printed books, which are available for check out from the main stacks, instructional materials center, and special collections. In addition, patrons have access to more than 500,000 ebooks, approximately 400 databases (or similar electronic resources), about 10,000 DVDs, and over 25,000 digital journals, as well as various other formats (streaming video, microfilm, microfiche, etc.).

Team Members

164 Belk Library and Information Commons
(828) 262-2781
Stephanie Bennett, Liaison Librarian for the Sciences
223 Belk Library and Information Commons
(828) 262-7582

Areas of specialty: Biology, Chemistry and Fermentation Sciences, Geology and Environmental Sciences, Mathematical Sciences

Digital Scholarship and Initiatives

Digital Scholarship and Initiatives (DSI) engages and partners with Appalachian faculty members, students, library colleagues, and the community to support new digital scholarship and projects. DSI provides and sustains innovative digital tools and publishing platforms for content delivery, discovery, analysis, data curation, and preservation and provides support in the areas of copyright, fair use and intellectual property.

Team Members

351 Belk Library and Information Commons
(828) 262-7422

Areas of specialty: Management of DSI team staff and activities, project management, outreach, consulting, and training

336 Belk Library and Information Commons
(828) 262-2774

Areas of specialty: Omeka development projects, programming, site/database development and administration

337 Belk Library and Information Commons
(828) 262-7450
Natalie Foreman
355B Belk Library and Information Commons
(828) 262-6537
337B Belk Library & Information Commons
(828) 262-2771

Areas of specialty: 3D digitization projects and metadata

335 Belk Library and Information Commons
(828) 262-2825

Areas of specialty: Intellectual property, copyright, scholarly publishing

photo of Ashlea Green
337A Belk Library and Information Commons
(828) 262-6588

Areas of specialty: Metadata standards and policies, creation, remediation, enrichment and coordination with internal and external partners such as the Digital Public Library of America and the NC Digital Heritage Center; DOI generation

334 Belk Library and Information Commons
(828) 262-7188

Areas of specialty: Curation and preservation of digital objects

362 Belk Library and Information Commons
(828) 262-6724

Areas of specialty: Digital project management, consulting, outreach

Hickory Library

Team Members

Information Literacy

The Information Literacy Team provides a leadership role in teaching and integrating information literacy education across the University curriculum. We provide instruction, outreach, and research services in-person and online to academic departments and support services units. We collaborate with teaching faculty to develop library instruction sessions, assignments, and assessment tools that enhance the development of students’ research skills.

Team Members

Rhodes
144 Belk Library and Information Commons
(828) 262-2792

Areas of specialty: Management of IL team faculty, Information Literacy and Instruction Program, Research Advisory Program, liaison librarian to Art, Communication, Doctoral Program in Educational Leadership, and Theatre and Dance

Crumpton
142 Belk Library and Information Commons
(828) 262-2827

Areas of specialty: Liaison librarian to English, Film Studies, and History

Jackie Eagleson
140A Belk Library and Information Commons
(828) 262-7424

Areas of specialty: Liaison librarian to Anthropology, Sociology, Government & Justice Studies, Management, Marketing & Supply Chain Management, Economics

image of white woman
140B Belk Library and Information Commons
(828) 262-2085

Areas of specialty: Liaison librarian to First Year Seminar, Rhetoric and Composition 1000 & 2002

148 Belk Library and Information Commons
(828) 262-2806

Areas of specialty: Liaison librarian to Counseling, Family Therapy, and Higher Education (CTH), Psychology, and Social Work

Xiaorong Shao
138 Belk Library and Information Commons
(828) 262-7714

Areas of specialty: Liaison librarian to Sustainable Development, Sustainable Tech. and the Built Environment, and International students and scholars; China Projects

Sobczak Schell
146 Belk Library and Information Commons
(828) 262-6903

Areas of specialty: Liaison librarian to non-traditional students including Transfer Students and Student Veterans

Instructional Materials Center

The Instructional Materials Center (IMC) models a school media center and serves education majors and educators in the ASU Public School Partnership. It contains a collection of 53,000+ children's and young adult print and e-titles, STEM & STEAM resources, kits, puzzles, games, textbooks, and other resources for classroom use. Librarians and staff offer instruction, research assistance, help locating resources, and assistance with lesson planning. The IMC also supports the Belk Library Makerspace in collaboration with the Technology Services team.

Team Members

Gregor
037 Belk Library and Information Commons
(828) 262-8088

Areas of specialty: Management of IMC team, Collection development for the IMC and the education collection, Liaison librarian for the Departments of Family & Child Studies and Curriculum & Instruction, Library services for transfer students, Children's literature

Davis
033 Belk Library and Information Commons
(828) 262-2791

Areas of specialty: Liaison librarian to Reading Education

037 Belk Library and Information Commons
(828) 262-7361

Areas of specialty: Access and retrieval of material in the IMC and periodicals collections and retrieval of material in microformats (fiche and film)

037A Belk Library and Information Commons
(828) 262-8160

Areas of specialty: Liaison librarian to Special Education, Family and Child Studies, and Media, Career Studies, and Leadership Development

Music Library

The Erneston Music Library, located on the second floor of the Broyhill Music Center, supports the curriculum of the Mariam Cannon Hayes School of Music and the larger musical needs of the University. Our collection contains books, scores, audio/visual materials, and electronic resources dealing with all types of classical, folk, and popular music.

Team Members

Boye
232 Broyhill Music Center
(828) 262-2389

Areas of specialty: Selection of materials for the collection, leadership of the team, primary research, and curation of classical music resources for special collections.

231A Broyhill Music Center
(828) 262-2388

Areas of specialty: Erneston Music Library Service Desk Operations: Circulation, Fines and Fees. Student Worker: recruitment, training, scheduling, and supervision. Acquisitions for Erneston Music Library

Resource Acquisition and Management

The RAM team provides access to the Libraries' resources in all formats. This includes acquisition, resource description, and access management. Our unit specialties are: acquisitions, cataloging, electronic resources management, Interlibrary loan (ILL) borrowing, physical processing, and repair/preservation.

Team Members

248C Belk Library and Information Commons
(828) 262-2775
251 Belk Library and Information Commons
(828) 262-6040
256 Belk Library and Information Commons
(828) 262-7857

Areas of specialty: Cataloging Main Stacks monographs and Special Collections monographs including the Appalachian Collection, Rhinehart, Rare and Rare Childrens; Cataloging finding aids for Special Collections; Cataloging ebooks, audiobooks and streaming videos

253 Belk Library and Information Commons
(828) 262-2772

Areas of specialty: Institutional Repository (NC Docks); Main Stacks Monographs Cataloging; I.M.C. Monographs Cataloging; E-books (Marc Edit); Materials Processing: Deletions

249 Belk Library and Information Commons
(828) 262-2300

Areas of specialty: Troubleshooting access issues with databases, e-journals, and other e- resources, ordering e-books and streaming video, and gathering e-resources usage data

255 Belk Library and Information Commons
(828) 262-2822

Areas of specialty: Original and Copy Cataloging for Main Stacks, Reference Collection, Stock Car Collection, Appalachian Collection, Train Collection, Rush/Notify Titles in both Serial and Monograph formats. Also catalog titles for MacNaughton Bestsellers Collection.

250B Belk Library and Information Commons
(828) 262-7870

Areas of specialty: Receiving and invoice payment of library collection's monographic items

Special Collections

The Special Collections Research Center collects, preserves, and makes accessible original materials related to four primary collecting areas: W. L. Eury Appalachian Collection, Rare Books & Manuscripts, Stock Car Racing Collection, and University Archives. We also hold circulating material, such as books and audiovisual materials, related to stock car racing and the Appalachian region.

Team Members

Browning
433 Belk Library and Information Commons
(828) 262-7702

Areas of specialty: Reference and instruction for Special Collections materials, especially primary sources, archives, manuscripts, and rare books; curation of the Rhinehart Collection; Special Collections outreach, including exhibits and social media; Liaison to Appalachia

432 Belk Library and Information Commons
(828) 262-2552

Areas of specialty: Public services (including tours of Special Collections and information requests), reference and research

451 Belk Library and Information Commons
Special Collections Research Center Workroom
(828) 262-7204

Areas of specialty: Arrangement and description of manuscript and archival collections; creation of collection guides

451 Belk Library & Information Commons
Special Collections Research Center Workroom
(828) 262-7176
453A Belk Library and Information Commons
(828) 262-3137

Areas of specialty: Archival processing, university archives, records management

Veronica Wells - woman with dark brown hair and green top
458 Belk Library and Information Commons
(828) 262-7440

Areas of specialty: Outreach, reference, and instruction in Special Collections

Wise
455 Belk Library and Information Commons
(828) 262-2798

Areas of specialty: Collection development, donor relations, outreach, reference

Technology Consultants

Team Members

127 Belk Library and Information Commons
(828) 262-4972

Areas of specialty: Print Zone, printers and scanners in the library, and technology troubleshooting

367A Belk Library and Information Commons
(828) 262-6589

Areas of specialty: group study room technology, classroom and meeting room technology

365 Belk Library and Information Commons
(828) 262-7964

Areas of specialty: technology support for faculty and staff and Google products

357A Belk Library and Information Commons
(828) 262-2795

Areas of specialty: Classroom and meeting room technology, general technology support

Technology Services

Technology Services’ purpose is to support the mission of the Universities Libraries and Appalachian State University through the support, development, maintenance, instruction, and use of technology.

Team Members

Scott Rice
366 Belk Library and Information Commons
(828) 262-8306

Areas of specialty: Management of Technology Services team staff and faculty, and library technology projects, resources, and services

364 Belk Library and Information Commons
(828) 262-7414

Areas of specialty: the Digital Media Studio and technology instruction

354 Belk Library and Information Commons
(828) 262-8330

Areas of specialty: large-format poster printing

367 Belk Library and Information Commons
(828) 262-6840

Areas of specialty: library websites and digital accessibility

350 Belk Library and Information Commons
(828) 262-2770

Areas of specialty: the Technology Checkout Desk

Peuler
363 Belk Library and Information Commons
(828) 262-8413

Areas of specialty: e-learning and teaching with technology

355A Belk Library and Information Commons
(828) 262-2786

Areas of specialty: technology instruction and the audio and video recording rooms

Pope
368 Belk Library and Information Commons
(828) 262-2823

Areas of specialty: the Makerspace, data visualization, virtual reality, and technology instruction in these topics

344 Belk Library and Information Commons
(828) 262-8344

Areas of specialty: library software development

Faculty Emeriti

Team Members